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Shipping & Returns

SHIPPING:

All items ship from our warehouse in San Antonio Texas.

SHIPPING CHARGES:
$10 minimum shipping and handling - On orders that the shipping costs are above the $10.00 minimum (actual cost to ship the item(s) to you), we will contact you with a shipping cost before we process your order.  Since most of our items are priced way below retail, charging you actual shipping let's us continue to offer our low, low prices. Don't worry, your credit card is not charged when you submit your order and you will be contacted if there will be additional shipping charges applicable.

SHIPPING TIME:
All items leave our warehouse in 2 - 5 business days.
Items ship via Best way ( UPS - U.S. Mail or Common Truck Carrier)

 

RETURNS:
Returns will only be accepted with a return RA number if the request is made within 30 days of receiving the items. The purchaser is responsible for shipping all products back to our warehouse. Custom cut items (example: cloth, braid, fringe etc..) are not returnable. Items must be in re-sellable condition. Refunds will be given upon receipt and inspection of returned items. Refunds will be for the total purchase price minus any shipping costs incurred.

CONTACT:
Email: JGlasgow@patiostore.com
Phone: 1 888 814-7531

 

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This web sites is owned whole, or in part by patiostore.com / Horizon Building Systems. Horizon Building Systems est. 1986 - Patiostore.com Online since 1997

copyright 1997-2007

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